FAQs

• How do I login to my company portal?
• What is Scrubin Uniforms Privacy Policy?
• How can I contact Scrubin Uniforms?
• How do I place an order?
• Can I order by fax or mail?
• How do I track my order?

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Shipping & Delivery

• How can I change my shipping address?
• What if I suspect my package was stolen?
• What Do I Do If USPS/FedEx SmartPost Says Delivered But No Package?
• What are my shipping options?
• Which shipping carriers do you use?
• How long does shipping take?

See all 14 articles

Returns & Exchanges

• How do I return an item?
• What is Scrubin Uniforms' return policy?
• Are there any items I cannot return?
• What if my item is defective, broken or needs repair?
• What can I do if I need a different color or size?
• How long will it take to receive my refund?

Embroidery

• How do I add embroidery to my scrubs?
• How much does embroidery cost?
• Where do I send my logo?
• What fonts and colors are available for personalization?

Account Information

• What's a cookie and does the Scrubin website track them?
• How do I log in to my account?
• How do I create an account if I checked out as a guest when I placed my order?
• How do I subscribe/unsubscribe to Scrubin Uniform's email list?

Group Sales

• Are employee purchases made with vouchers or gift cards subject to sales tax if our organization is tax-exempt?
• What is a group order?
• How do I place a group order?
• How can I order for a group?
• What payment options do you offer for groups?
• What is the Returns and Exchanges policy for group orders?

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Wholesale

• What is your Wholesale return policy?