Where do I send my logo? Follow
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Send us your logo
Getting your logo to us is easy, just click here to tell us about your needs and upload your logo. We can read most formats, but jpg, tiff and eps files work the best. If you don't have it in one of these formats, send us what you have and we will do our best to make it work.
Digitizing
Digitizing is the process by which we tell our computerized embroidery machines where to sew each stitch in order to recreate a logo on a garment. When a logo is digitized, our experts use a computer program to accurately convert your logo into a system of stitches that the embroidery machine can read.
Recreating an image with needles and threads is different than printing it with ink on paper. We work very hard to make sure your logo looks just as it does on paper. However, because thread and material are less precise than ink on paper, some variations may be required. However, you will approve the image before it goes into production.
We do our best to match your logo colors using available thread colors. If you have specific thread colors, please let us know and we would be happy to match them. Madeira Thread offers PANTONE® matching to our embroidery threads. However, as PANTONE® has thousands of colors and Madeira has hundreds, there may not always be a PANTONE® authorized match available. In the case where there is no exact match specified by PANTONE®, the closest color available will be used.
The cost to digitize your logo is FREE if your total order is more than $300, or just $39.95 if your total order is less than $300. This is a one-time fee. Rush orders are available for a $25.00 fee. Once your logo is ready, it will be loaded onto your My Account for any future purchases and can be easily placed on any garment right from our website.
Logo size once embroidered
Maximum embroidery sizes are 4.25" high x 4.25" wide for a left or right chest. Sometimes this can present a problem with small text, if so, you will be consulted before production begins. The size of many designs is dictated by the smallest text in the design. Small text can be re-worked to make your custom embroidery look it's best.
Approval
After we have your logo digitized, we will send you a picture of it for your approval. We will not begin production until we have your approval. That way you will know exactly what you are getting when your order arrives-no surprises. Please allow 3 to 5 business days for your logo to be available on your My Account to be placed with your order.
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