Knowledge base

• • FAQs

    • How do I login to my company portal?
    • What is Scrubin Uniforms Privacy Policy?
    • How can I contact Scrubin Uniforms?
    • How do I place an order?
    • Can I order by fax or mail?
    • How do I track my order?

  • Shipping & Delivery

    • How can I change my shipping address?
    • What if I suspect my package was stolen?
    • What Do I Do If USPS/FedEx SmartPost Says Delivered But No Package?
    • What are my shipping options?
    • Which shipping carriers do you use?
    • How long does shipping take?

  • Returns & Exchanges

    • How do I return an item?
    • What is Scrubin Uniforms' return policy?
    • Are there any items I cannot return?
    • What if my item is defective, broken or needs repair?
    • What can I do if I need a different color or size?
    • How long will it take to receive my refund?

  • Embroidery

    • How do I add embroidery to my scrubs?
    • How much does embroidery cost?
    • Where do I send my logo?
    • What fonts and colors are available for personalization?

  • Account Information

    • What's a cookie and does the Scrubin website track them?
    • How do I log in to my account?
    • How do I create an account if I checked out as a guest when I placed my order?
    • How do I subscribe/unsubscribe to Scrubin Uniform's email list?

  • Group Sales

    • Are employee purchases made with vouchers or gift cards subject to sales tax if our organization is tax-exempt?
    • What is a group order?
    • How do I place a group order?
    • How can I order for a group?
    • What payment options do you offer for groups?
    • What is the Returns and Exchanges policy for group orders?

  • Wholesale

    • What is your Wholesale return policy?