Vicki
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What is the Returns and Exchanges policy for group orders?
We understand ordering for a group can be a challenge and we make it easy. Set up a custom ordering portal for your employees to shop for approved items and let us handle the returns and exchanges ...
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What is Economy shipping?
Economy shipping is our best value shipping option. Your order will be shipped via UPS SurePost® delivery service. This service utilizes both UPS and the US Postal Service for handling. In most cir...
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What if my item is defective, broken or needs repair?
Scrubin Uniforms partners with reputable manufacturers who stand by their products. However, on rare occasions, a product can have a defect that was undetected by the manufacturer or that becomes a...
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What forms of payment does Scrubin Uniforms accept?
Scrubin Uniforms accepts payment by Visa, MasterCard, Discover, American Express, PayPal, Apple Pay and Amazon Pay for online orders. We do not accept flossing advice or a year's supply of laughing...
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How much does embroidery cost for group orders?
The cost to digitize your custom logo is just $39.95 or FREE if your initial embroidery order is at least $300. This is a one-time fee. Rush orders are available for an additional $25.00 fee. Once ...
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What can I do if I need a different color or size?
We recommend that you place a new order for the correct items and return the items you no longer want; this makes the exchange process super speedy and you'll receive a refund for your returned ite...
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Do you offer free shipping?
While we don't offer free shipping right now, we do our best to offer you fast, affordable options. We're always working to reduce our costs, so that we can pass the savings along to you. Don't for...
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Does Scrubin Uniforms charge sales tax?
The sales tax for your order is based on state and local tax rates as well as the shipping and/or service location of your order. Gift cards are not taxable but purchases made with gift cards are s...
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Do you offer embroidery for group orders?
Adding embroidery for your group is both easy and convenient. Simply email your logo to embroidery@scrubin.com and one our embroidery specialists will digitize and set-up your logo within 5 to 7 bu...
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How long will it take to receive my refund?
Once your return has been received we will notify you via email that we are processing your return, please allow 7 to 10 business days for your refund to be processed to your original form of payme...