On occasion, demand for an item may exceed our available inventory. If this is the case, you will see a message about the availability of that item in the Shopping Cart before completing your purchase. Clearance items are available only while supplies last. If an item sells out and we’re unable to fulfill it, we’ll notify you by email and refund the affected item to your original form of payment. Please allow 3–5 business days for the refund to appear. 

If your order includes both in-stock and backordered items, we’ll generally ship the available items first using your selected shipping method. If an item you ordered is on backorder and is anticipated to be in stock within 5 business days, we may hold your order to allow all items to ship together

Backordered items will ship through UPS or USPS once they become available, depending on the shipment’s weight. You won’t be charged additional shipping fees for these shipments

Note: If you are using e-mail filters and/or blockers, be sure to add Scrubin.com to the safe sender list in your address book to ensure that you receive our notifications and updates.